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Basic scanSoftware business · Marketing site/Scanned 8 Sept 2026, 13:51 UTC/1 browser pass
Zendesk publishes prices and welcomes AI crawlers, but offers no machine readable API spec and no self-serve key issuance for agents to build integrations.
Older scan
This report was produced by an earlier version of the scanner. Some findings may not match how the site is measured now.
Narrow. Both audiences hit roughly the same walls.
Ordered by what the evidence says is costing most. Written for whoever owns the site, not whoever builds it.
2 pieces of evidence and the recommended fix are recorded for this issue, with notes written from your own pages.
This is a basic scan, so it raises the three issues the deterministic evidence supports. A deep scan sends two agents over the site and raises up to ten, each with cited evidence and the screens to prove it.
A deep scan walks the site with two agents, records cited evidence and screenshots, and keeps a mission timeline. It comes with the paid plans. Making an account costs nothing and gives you one basic scan a month.
The score and the audit trail stay public. The evidence and the files open with an account.
The audit trail behind every number above. Not measured is not zero.
Machine discoverability
No AI crawler is blocked by robots.txt or user agent rules. The site serves a real browser normally, publishes llms.txt, declares 1699 URLs in a sitemap, and embeds 13 schema.org types on the homepage including SoftwareApplication.
4 observations recorded.
Programmatic onboarding
Authentication is documented at /developers/, but no OpenAPI spec exists at any of the 5 standard paths checked. No self-serve API key issuance is available.
3 observations recorded.
Pricing legibility
2 prices are readable without JavaScript on the pricing page: $19 and $55. The page renders 6 prices total including $115, $50, and $83. An enterprise tier routes to sales, which is standard practice.
1 observation recorded.
Agent-aware instrumentation
No MCP manifest is published at any of the 3 standard paths checked. No ai-plugin.json exists. No Web Bot Auth signals are present. The site offers no machine readable protocol for agents to discover and invoke its capabilities, leaving.
4 observations recorded.
Machine-fetchable trust
security.txt is published at /.well-known/security.txt with a contact route for machines. The homepage answers automated requests with HTTP 200 and serves structured data.
2 observations recorded.
Commercial rails
Prices are published in raw HTML, a self serve signup form is reachable from the homepage.
2 observations recorded.
Steps to first value
The primary call to action, 'Try for free', reaches a signup form in 2 steps from the homepage. The form itself is a single page. This is a short path to trial access, though what happens after submission could not be verified in this scan.
1 observation recorded.
Required fields
The signup form contains 18 fields, and 0 of them are marked as required. A visitor can submit the form with minimal information. This removes friction from the human signup path.
1 observation recorded.
Verification walls
No verification requirement appears on the signup page itself. However, email verification or other checks may occur after submission, which this scan could not observe. The visible form presents no walls.
1 observation recorded.
Error recovery
0 of 26 form inputs carry validation rules, descriptions, or live error regions. The form offers no inline guidance if a visitor enters invalid data.
1 observation recorded.
It got through 11 of 15.
The agent got through 11 of 15 requests, but could not find a published agent interface. It came up empty on 3 other checks too.