SecondDoor

Deep scanSoftware business · Marketing site/Scanned 3 Sept 2026, 19:39 UTC/2 agent walks, 16 requests

zapier.com

Zapier lets a human or an agent start free in two clicks, but there is no documented way for an agent to get an API key or a machine readable spec without reading prose first.

Human door73
Agent door72
Door Gap1

Composite

73

One issues, in priority order

Each one is drawn from evidence recorded during the walks.

2 pieces of evidence and the recommended fix are recorded for this issue.

A work email. We send the report and nothing else unless you ask.

Did this report tell you something you did not know?

What a visitor actually meets

3 moments, 1 with friction

We walked the funnel in a real browser and captured every step. Nothing was submitted and no account was created.

  1. 01

    Landing page first impression

    Headline is vague, but subhead and app logos (Claude, ChatGPT, Cursor) clarify this is an AI workflow automation platform for teams and IT. A survey popup covers part of the screen unprompted before the page is even read.

    friction·/pricing

    Zapier landing page
    Zapier landing page
  2. 02

    Pricing page

    Published prices without login: Free, Professional $19.99, Team $69. Enterprise is quote only via sales, standard practice. A task-volume slider adjusts cost by usage, useful for estimating total spend.

    smooth·/sign-up

    Pricing page
    Pricing page
  3. 03

    Signup form

    Form asks for work email, first name, last name, password, or Google SSO. Fields marked with asterisks but not actually enforced as required in the markup. No credit card requested for the free plan. Mentions a 14-day trial of premium features layered on top of the free tier. Two clicks from homepage to this point.

    smooth·/sign-up

    Sign up form
    Sign up form

We sent a buying agent

16 requests, in order

The agent got through 12 of 16 requests, but could not find a contact route for machines. It came up empty on 3 other checks too.

  1. 01

    zapier.com

    reach the site at all

    reached
  2. 02

    /robots.txt

    find out whether machines are welcome

    reached
  3. 03

    zapier.com

    ask whether the door opens for requests carrying the AI crawlers' names

    reached
  4. 04

    /llms.txt

    read the site's own guide for language models

    reached
  5. 05

    /uag6x9zaeydnbfy75xsggcsb37h8cgzf-two-service-sitemap.xml

    find out what pages exist

    reached
  6. 06

    /.well-known/security.txt

    find a contact route for machines

    not found
  7. 07

    //docs.zapier.com/.well-known/mcp.json

    find a published agent interface

    reached
  8. 08

    /.well-known/ai-plugin.json

    find an agent plugin manifest

    not found
  9. 09

    zapier.com

    find out whether verified agents are recognised

    not found
  10. 10

    zapier.com

    read the homepage as data rather than as a page

    reached
  11. 11

    zapier.com

    find a machine readable API spec

    not found
  12. 12

    zapier.com

    read the developer documentation

    reached
  13. 13

    /pricing

    read the prices without running JavaScript

    reached
  14. 14

    zapier.com

    find a comparison page worth citing

    reached
  15. 15

    /sign-up

    walk the way a visitor would, to a signup form or a product

    reached
  16. 16

    /sdk

    check whether API key can be self-issued

    reached

Ten dimensions

Not measured is not zero.

The agent door

72 of 100

What a machine can do on your site with nobody watching.

Machine discoverability

Whether a retrieval system can find and read you at all.

100Strong

Robots.txt names 8 AI crawlers and allows them, a sitemap lists 1228 URLs, llms.txt is published, and comparison pages render without JavaScript. Nothing blocks discovery.

4 observations recorded.

Programmatic onboarding

Whether an agent can get working access without a human.

40Weak

Authentication is documented, endpoint examples are shown, code samples are provided.

4 observations recorded.

Pricing legibility

Whether total cost can be computed from published numbers.

93Strong

Three tiers (Free $0, Professional $19.99, Team $69) are readable in raw HTML with Offer structured data attached. Enterprise routes to a quote, which is standard and does not count against this.

1 observation recorded.

Agent-aware instrumentation

Whether you publish anything built for machine callers.

90Strong

An MCP manifest is published, robots.txt names 8 AI crawlers and allows them, pricing.md publishes prices in a form an agent can read directly, developer documentation describes an API, but only in prose.

4 observations recorded.

Machine-fetchable trust

Whether terms, security and status are readable as text.

40Weak

No security.txt at the standard path, returning a 404. The homepage does answer automated requests normally, but no other machine readable trust signal was found.

2 observations recorded.

Commercial rails

Whether a purchase can complete without a sales call.

70Strong

Prices are published in raw HTML, pricing.md is machine readable, and the free signup form asks for no payment card. But the SDK's Enterprise tier is off by default and requires a manual sales opt-in, so the highest-value path is not.

4 observations recorded.

The human door

73 of 100

What a first time visitor meets between landing and first value.

Steps to first value

How far a new visitor travels before something useful happens.

80Strong

The Start free CTA reaches a working signup form in 2 clicks from the homepage, with no payment requested for the free tier.

1 observation recorded.

Required fields

How much you ask for before you give anything back.

98Strong

The signup form has 4 fields and 0 are enforced as required in the markup, plus a Google SSO option. Almost nothing stands between a visitor and an account.

1 observation recorded.

Verification walls

How many gates stand between intent and access.

80Strong

No verification step appears on the signup page itself, and the Google SSO path bypasses any such check entirely.

1 observation recorded.

Error recovery

What happens when someone gets it wrong.

35Weak

0 of 13 inputs on the signup form carry validation constraints, and there are no inline error containers, only 3 live regions. A mistyped field has no client-side signal before submission.

1 observation recorded.

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