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Basic scanSoftware business · Marketing site/Scanned 8 Sept 2026, 13:48 UTC/1 browser pass
Intercom publishes prices and welcomes agents to browse, but blocks automated signup and hides API credentials behind a sales process.
Older scan
This report was produced by an earlier version of the scanner. Some findings may not match how the site is measured now.
Present. Agents lose ground at specific gates, not everywhere.
Ordered by what the evidence says is costing most. Written for whoever owns the site, not whoever builds it.
1 piece of evidence and the recommended fix are recorded for this issue.
This is a basic scan, so it raises the three issues the deterministic evidence supports. A deep scan sends two agents over the site and raises up to ten, each with cited evidence and the screens to prove it.
A deep scan walks the site with two agents, records cited evidence and screenshots, and keeps a mission timeline. It comes with the paid plans. Making an account costs nothing and gives you one basic scan a month.
The score and the audit trail stay public. The evidence and the files open with an account.
The audit trail behind every number above. Not measured is not zero.
Machine discoverability
No AI crawler is blocked by robots.txt, a real browser is served the page normally, and the site publishes llms.txt with declared intent for assistants.
4 observations recorded.
Programmatic onboarding
The documentation at developers.intercom.com shows no API credentials, endpoints, code samples, or authentication details. No OpenAPI spec is published at any of the 5 standard paths checked.
3 observations recorded.
Pricing legibility
10 prices are readable without JavaScript on the pricing page, with plans named Essential, Advanced, and Pro at $0.99, $99, and higher per seat per month. An enterprise tier routes to sales, which is standard practice.
1 observation recorded.
Agent-aware instrumentation
No MCP manifest is published at any of the 3 standard paths checked (/.well-known/mcp.json, /.well-known/mcp, /mcp.json). No ai-plugin.json is published. The site does not signal support for agent protocols or plugin systems.
4 observations recorded.
Machine-fetchable trust
security.txt is published at /.well-known/security.txt with a contact route for machines. The homepage answers automated requests with HTTP 200 and serves 2000 characters of rendered content.
2 observations recorded.
Commercial rails
Prices are published in raw HTML, the plans are published as Offer structured data.
2 observations recorded.
Steps to first value
The signup page is 2 steps from the homepage via the 'Start free trial' call to action. However, the site answered the automated browser with a traffic challenge, so the form itself was not read.
1 observation recorded.
Required fields
Could not verify: this scan did not reach the pages that would show it.
1 observation recorded.
Verification walls
Could not verify: this scan did not reach the pages that would show it.
1 observation recorded.
Error recovery
Could not verify: this scan did not reach the pages that would show it.
1 observation recorded.
It got through 10 of 15.
The agent got through 10 of 15 requests, but could not find a published agent interface. It came up empty on 4 other checks too.
19 sites scanned and published.
Index updated 8 Sept 2026.