# User Interviews: 8 point Door Gap
- Site: userinterviews.com
- Scanned: 2026-09-08
- Scan type: Basic scan
- Business type: b2b_saas
- Report: https://www.seconddoor.io/r/userinterviews-xzh2ak
- Scanner version: 12
Pricing and signup are transparent, but API documentation is not linked from the site, blocking programmatic access.
## Scores
| Measure | Score |
| --- | --- |
| Humans | 70/100 |
| Agents | 62/100 |
| Composite | 66/100 |
| Door Gap | 8 points |
The human score is the mean of the four human dimensions, the agent score the mean of the six agent dimensions, and the Door Gap the difference between them.
## What the machine actually did
The agent got through 9 of 15 requests, but could not read the site's own guide for language models. It came up empty on 5 other checks too.
- ok      reach the site at all
- ok      find out whether machines are welcome
- ok      ask whether the door opens for requests carrying the AI crawlers' names
- missing read the site's own guide for language models
- ok      find out what pages exist
- ok      find a contact route for machines
- missing find a published agent interface
- ok      find an agent plugin manifest
- missing find out whether verified agents are recognised
- missing read the homepage as data rather than as a page
- missing find a machine readable API spec
- missing read the developer documentation
- ok      read the prices without running JavaScript
- ok      find a comparison page worth citing
- ok      walk the way a visitor would, to a signup form or a product
## Top issues
1. **No developer documentation is linked from the homepage, in raw HTML or the rendered page, so integration starts with a search engine.** (programmatic_onboarding)
2. **API documentation is not linked from the homepage or pricing page, blocking agents from discovering how to integrate.** (programmatic_onboarding)
3. **No MCP manifest is published, preventing agents from discovering the machine control protocol endpoint and capabilities.** (agent_aware_instrumentation)
The evidence and the recommended fix for each are on the report page: https://www.seconddoor.io/r/userinterviews-xzh2ak
## Files generated from this scan
- **Pricing as Offer structured data** at `pricing page`, 20 minutes, developer. Verify: The next scan reads Offer structured data with a price and currency on the pricing page, and the pricing check credits it.
- **robots.txt rules for AI crawlers** at `/robots.txt`, 10 minutes, no developer needed. Verify: The next scan reads robots.txt and finds every search and agent crawler allowed, none of them kept off product or pricing paths.
- **Machine interfaces: where you stand** at `notes`, 10 minutes, no developer needed. Verify: The next scan finds the interface you published answering at its well-known path, and that check passes.
- **pricing.md** at `/pricing.md`, 20 minutes, no developer needed. Verify: The next scan fetches /pricing.md as text and records pricing as machine readable.
- **Organization structured data** at `homepage`, 15 minutes, developer. Verify: The next scan reads Organization and WebSite nodes in the homepage JSON-LD and the structured data check passes.
- **llms.txt** at `/llms.txt`, 15 minutes, no developer needed. Verify: The next scan fetches /llms.txt as text and the llms.txt check passes.
Each file is written from what this scan found on the site. The content is in the JSON once the evidence is opened: https://www.seconddoor.io/api/reports/userinterviews-xzh2ak
## The agent door
- **machine_discoverability** 94/100. No AI crawler is blocked by robots.txt or user agent rules. The homepage and pricing page are served to automated clients without JavaScript requirements. A sitemap lists 1278 URLs.
- **programmatic_onboarding** 22/100. OAuth authorization metadata is published at the standard path, enabling remote MCP discovery. No API documentation is linked from the homepage or accessible in the rendered page. No OpenAPI spec exists at standard paths.
- **pricing_legibility** 85/100. 26 prices are readable without JavaScript on the pricing page. Prices range from $36 to $98 per unit. An enterprise tier routes to sales contact, which is standard practice. Currency is USD.
- **agent_aware_instrumentation** 20/100. OAuth authorization metadata is published, which is how a remote MCP server locates credentials. No MCP manifest exists at the standard path. No llms.txt or ai-plugin.json is published.
- **machine_fetchable_trust** 85/100. security.txt is published at the standard path with a contact route for machines. The homepage responds to automated requests with HTTP 200 and serves content normally.
- **commercial_rails** 65/100. Prices are published in raw HTML on the pricing page. A self serve signup form is reachable from the homepage in 3 steps. No payment collection occurs on the signup form itself.
## The human door
- **steps_to_first_value** 65/100. The signup form is 3 steps from the homepage via the Sign Up Free call to action. The form itself contains 5 fields, none required. A human can complete signup without providing payment details or undergoing verification, reaching a trial.
- **required_fields** 98/100. The signup form contains 5 fields, of which 0 are required. Google single sign on is offered as an alternative to email entry. No validation rules are enforced on any input field, allowing submission with minimal data.
- **verification_walls** 80/100. No verification requirement appears on the signup page. Email confirmation, phone verification or identity checks are not mentioned. Google single sign on bypasses email verification entirely.
- **error_recovery** 35/100. 0 of 5 input fields carry validation rules or constraint attributes. No inline error containers are present on the form. 1 live region is present, which can announce errors to assistive technology.
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Scored by SecondDoor. Method: https://www.seconddoor.io/methodology
Scan another site: https://www.seconddoor.io
Rate an issue or this report: POST https://www.seconddoor.io/api/feedback, or the rate_fix tool on https://www.seconddoor.io/api/mcp