# User Interviews: -17 point Door Gap - Site: userinterviews.com - Scanned: 2026-09-10 - Scan type: Basic scan - Business type: b2b_saas - Report: https://www.seconddoor.io/r/userinterviews-5jne2j - Scanner version: 49 - Scanner release: c49d1def936f56a5ab0871f38c5e6412433ec37a - Scoring methodology: 1 - Evidence schema: 1 1 human and 4 agent dimensions measured from the pages checked; remaining dimensions are not scored. ## Scores | Measure | Score | | --- | --- | | Humans | 65/100 (1/4 dimensions) | | Agents | 82/100 (4/6 dimensions) | | Composite | 74/100 | | Door Gap | -17 points | The human score is the mean of the measured human dimensions, the agent score the mean of the measured agent dimensions, and the Door Gap the difference between them. ## What the machine actually did The scanner recorded successful observations for 8 of 11 checks, but could not find out whether verified agents are recognised. It came up empty on 2 other checks too. 4 checks could not be measured; see the report limitations. - ok reach the site at all - ok find out whether machines are welcome - ok ask whether the door opens for requests carrying the AI crawlers' names - ok find out what pages exist - ok find a contact route for machines - missing find out whether verified agents are recognised - missing read the homepage as data rather than as a page - missing read the developer documentation - ok read the prices without running JavaScript - ok find a comparison page worth citing - ok walk the way a visitor would, to a signup form or a product ## What a visitor meets 1. **Entry observation** (observed). Primary entry is "Sign Up". 3 steps from the homepage. 5 fields, 0 marked required in the visible form. 1 sign in option: google. 0 of 5 visible entry-form inputs carry validation attributes; submission was not tested. ## Files generated from this scan - **pricing.md** at `/pricing.md`, 20 minutes, no developer needed. Verify: The next scan fetches /pricing.md as text and records pricing as machine readable. - **Organization structured data** at `homepage`, 15 minutes, developer. Verify: The next scan reads Organization and WebSite nodes in the homepage JSON-LD and the structured data check passes. Each file is written from what this scan found on the site. The content is in the JSON once the evidence is opened: https://www.seconddoor.io/api/reports/userinterviews-5jne2j ## The agent door - **machine_discoverability** 94/100. No restriction on the tested crawler names was found in robots.txt. On its first visit, our browser read the homepage. No user agent rule refused the tested retrieval crawler names. - **programmatic_onboarding** not measured. Not measured: a network request failed before the required evidence was collected. - **pricing_legibility** 85/100. 26 prices are readable without JavaScript. An enterprise tier routes to sales, which is standard practice and not counted against the score. - **agent_aware_instrumentation** not measured. Not measured: robots.txt did not permit our scanner to read the required page. - **machine_fetchable_trust** 85/100. Security.txt is published with a contact route. The homepage answers automated requests. - **commercial_rails** 65/100. Prices are published in raw HTML. A self-serve signup entry was observed from the homepage. ## The human door - **steps_to_first_value** 65/100. A signup form was reached in 3 steps from the homepage. - **required_fields** not measured. Not measured: our scanner could not identify the required evidence on the pages checked. - **verification_walls** not measured. Not measured: this read-only scan did not submit the form or perform the action needed to test this behavior. - **error_recovery** not measured. Not measured: this read-only scan did not submit the form or perform the action needed to test this behavior. --- Scored by SecondDoor. Method: https://www.seconddoor.io/methodology Scan another site: https://www.seconddoor.io Rate an issue or this report: POST https://www.seconddoor.io/api/feedback, or the rate_fix tool on https://www.seconddoor.io/api/mcp