# Sprig: 18 point Door Gap
- Site: sprig.com
- Scanned: 2026-09-08
- Scan type: Basic scan
- Business type: b2b_saas
- Report: https://www.seconddoor.io/r/sprig-uuqfw8
- Scanner version: 12
Sprig routes all buyers through sales conversations, blocking self-serve evaluation and programmatic access.
## Scores
| Measure | Score |
| --- | --- |
| Humans | 45/100 |
| Agents | 27/100 |
| Composite | 36/100 |
| Door Gap | 18 points |
The human score is the mean of the four human dimensions, the agent score the mean of the six agent dimensions, and the Door Gap the difference between them.
## What the machine actually did
The agent got through 6 of 15 requests, but could not read the site's own guide for language models. It came up empty on 8 other checks too. That is enough missing for a machine to give up before it reaches a purchase.
- ok      reach the site at all
- ok      find out whether machines are welcome
- ok      ask whether the door opens for requests carrying the AI crawlers' names
- missing read the site's own guide for language models
- ok      find out what pages exist
- missing find a contact route for machines
- missing find a published agent interface
- missing find an agent plugin manifest
- missing find out whether verified agents are recognised
- ok      read the homepage as data rather than as a page
- missing find a machine readable API spec
- missing read the developer documentation
- missing read the prices without running JavaScript
- ok      find a comparison page worth citing
- missing walk the way a visitor would, to a signup form or a product
## Top issues
1. **No developer documentation is linked from the homepage, in raw HTML or the rendered page, so integration starts with a search engine.** (programmatic_onboarding)
2. **The only route to an account is a sales conversation, so nobody signs up without talking to a person.** (steps_to_first_value)
3. **No API documentation or OpenAPI specification is published or linked from the site.** (programmatic_onboarding)
The evidence and the recommended fix for each are on the report page: https://www.seconddoor.io/r/sprig-uuqfw8
## Files generated from this scan
- **A pricing page that states a price** at `/pricing.md`, 1 hour, no developer needed. Verify: The next scan reads at least one price in the raw HTML of the pricing page.
- **robots.txt rules for AI crawlers** at `/robots.txt`, 10 minutes, no developer needed. Verify: The next scan reads robots.txt and finds every search and agent crawler allowed, none of them kept off product or pricing paths.
- **Machine interfaces: where you stand** at `notes`, 10 minutes, no developer needed. Verify: The next scan finds the interface you published answering at its well-known path, and that check passes.
- **security.txt** at `/.well-known/security.txt`, 10 minutes, no developer needed. Verify: The next scan fetches /.well-known/security.txt as text and the security.txt check passes.
- **llms.txt** at `/llms.txt`, 15 minutes, no developer needed. Verify: The next scan fetches /llms.txt as text and the llms.txt check passes.
Each file is written from what this scan found on the site. The content is in the JSON once the evidence is opened: https://www.seconddoor.io/api/reports/sprig-uuqfw8
## The agent door
- **machine_discoverability** 92/100. No AI crawler is blocked by robots.txt or user agent rules; 11 schema.org types published on the homepage including SoftwareApplication and Offer; sitemap lists 599 URLs; 4 comparison pages are server-rendered and readable without.
- **programmatic_onboarding** 0/100. No API documentation is linked from the homepage. No OpenAPI spec exists at any of the 6 standard paths checked. The only entry point is a sales form that requires a work email, first name, and last name.
- **pricing_legibility** 12/100. The pricing page publishes no prices in raw HTML or after rendering. The page copy routes visitors to book a demo instead. No pricing schema is present. An evaluator cannot compute total cost without a sales conversation.
- **agent_aware_instrumentation** 8/100. No MCP manifest.
- **machine_fetchable_trust** 40/100. No security.txt file is published at /.well-known/security.txt. The homepage answers automated requests and serves structured data, but provides no security contact or vulnerability disclosure policy for machines to find.
- **commercial_rails** 10/100. The primary call to action is 'Book a demo', a sales route. The entry form requires a work email, first name, and last name. There is no self-serve purchase path, no pricing ladder with published tiers, and no way to obtain an API key.
## The human door
- **steps_to_first_value** 20/100. The only route to access is a sales form 2 steps from the homepage. Submission leads to a sales conversation, not to working access. An evaluator cannot reach a trial, sandbox, or API key without human intervention.
- **required_fields** 25/100. The entry form has 4 fields total, with 3 marked required: work email, first name, and last name. This is a sales qualification form, not a self-serve signup. The required field count reflects the sales-gated entry point.
- **verification_walls** 65/100. No verification requirement appears on the entry form. The form does not ask for email confirmation, phone verification, or payment method validation before routing to a sales conversation.
- **error_recovery** 69/100. 3 of 4 form inputs carry validation rules (work email, first name, last name). The form provides constraint-based validation but no inline error containers or live regions were observed.
---
Scored by SecondDoor. Method: https://www.seconddoor.io/methodology
Scan another site: https://www.seconddoor.io
Rate an issue or this report: POST https://www.seconddoor.io/api/feedback, or the rate_fix tool on https://www.seconddoor.io/api/mcp