# ServiceTitan: agent door 61, human door not measured
- Site: servicetitan.com
- Scanned: 2026-09-10
- Scan type: Basic scan
- Business type: marketplace
- Report: https://www.seconddoor.io/r/servicetitan-4pad2v
- Scanner version: 49
- Scanner release: c49d1def936f56a5ab0871f38c5e6412433ec37a
- Scoring methodology: 1
- Evidence schema: 1
0 human and 3 agent dimensions measured from the pages checked; remaining dimensions are not scored.
## Scores
| Measure | Score |
| --- | --- |
| Humans | not measured |
| Agents | 61/100 (3/6 dimensions) |
| Composite | 61/100 |
Agent door only. The human door could not be measured on this scan. A Door Gap needs both doors, so this scan does not report one.
## What the machine actually did
The scanner recorded successful observations for 7 of 12 checks, but could not find an MCP manifest at the standard paths checked. It came up empty on 4 other checks too. 1 check could not be measured; see the report limitations.
- ok      reach the site at all
- ok      find out whether machines are welcome
- ok      ask whether the door opens for requests carrying the AI crawlers' names
- ok      read the site's own guide for language models
- ok      find out what pages exist
- ok      find a contact route for machines
- missing find an MCP manifest at the standard paths checked
- missing find an agent plugin manifest
- missing find out whether verified agents are recognised
- ok      read the homepage as data rather than as a page
- missing find a machine readable API spec
- missing read the developer documentation
## What a visitor meets
1. **Entry observation** (unmeasured). The homepage was read, but no supported destination for marketplace offerings was identified in the visible links checked.
## The agent door
- **machine_discoverability** 90/100. No restriction on the tested crawler names was found in robots.txt. On its first visit, our browser read the homepage. No user agent rule refused the tested retrieval crawler names. A sitemap listing 1418 URLs.
- **programmatic_onboarding** not measured. Not applicable to this scanned surface.
- **pricing_legibility** not measured. Not applicable to this scanned surface.
- **agent_aware_instrumentation** 8/100. No MCP manifest was identified at the discovery paths checked.
- **machine_fetchable_trust** 85/100. Security.txt is published with a contact route. The homepage answers automated requests.
- **commercial_rails** not measured. Not measured: our scanner could not identify the required evidence on the pages checked.
## The human door
- **steps_to_first_value** not measured. Not measured: our scanner could not identify the required evidence on the pages checked.
- **required_fields** not measured. Not measured: our scanner could not identify the required evidence on the pages checked.
- **verification_walls** not measured. Not measured: our scanner could not identify the required evidence on the pages checked.
- **error_recovery** not measured. Not measured: our scanner could not identify the required evidence on the pages checked.
---
Scored by SecondDoor. Method: https://www.seconddoor.io/methodology
Scan another site: https://www.seconddoor.io
Rate an issue or this report: POST https://www.seconddoor.io/api/feedback, or the rate_fix tool on https://www.seconddoor.io/api/mcp