# PandaDoc: 79 point Door Gap
- Site: pandadoc.com
- Scanned: 2026-09-08
- Scan type: Basic scan
- Business type: unknown
- Report: https://www.seconddoor.io/r/pandadoc-2xsfvd
- Scanner version: 12
The site blocks both automated clients and real browsers from reading its homepage or pricing, making it impossible for machines or agents to discover what is offered.
## Scores
| Measure | Score |
| --- | --- |
| Humans | 94/100 |
| Agents | 15/100 |
| Composite | 55/100 |
| Door Gap | 79 points |
The human score is the mean of the four human dimensions, the agent score the mean of the six agent dimensions, and the Door Gap the difference between them.
## What the machine actually did
The site refused automated access at pandadoc.com, so the agent could not reach the site at all.
- blocked reach the site at all
- blocked find out whether machines are welcome
- ok      ask whether the door opens for requests carrying the AI crawlers' names
- blocked read the site's own guide for language models
- blocked find out what pages exist
- blocked find a contact route for machines
- blocked find a published agent interface
- blocked find an agent plugin manifest
- blocked find out whether verified agents are recognised
- missing read the homepage as data rather than as a page
- blocked find a machine readable API spec
- missing read the developer documentation
- blocked read the prices without running JavaScript
- ok      walk the way a visitor would, to a signup form or a product
## Top issues
1. **/, /pricing turn a real browser's own request away, so the wall sits below HTTP and no crawler reaches the page.** (machine_discoverability)
2. **Automated clients receive HTTP 429 on the homepage and pricing page, blocking agents from discovering what the product is or costs.** (machine_discoverability)
3. **No API documentation is linked from the homepage, and all standard API discovery paths refuse automated access.** (programmatic_onboarding)
The evidence and the recommended fix for each are on the report page: https://www.seconddoor.io/r/pandadoc-2xsfvd
## Files generated from this scan
- **Let verified assistants through** at `notes`, 1 hour, developer. Verify: The next scan opens the homepage and the key pages in a real browser and under the search crawler names, and every one is served.
- **Organization structured data** at `homepage`, 15 minutes, developer. Verify: The next scan reads Organization and WebSite nodes in the homepage JSON-LD and the structured data check passes.
- **Machine interfaces: where you stand** at `notes`, 10 minutes, no developer needed. Verify: The next scan finds the interface you published answering at its well-known path, and that check passes.
Each file is written from what this scan found on the site. The content is in the JSON once the evidence is opened: https://www.seconddoor.io/api/reports/pandadoc-2xsfvd
## The agent door
- **machine_discoverability** 13/100. No AI crawler is blocked, a real browser is refused or served a stripped page, which is how assistant shopping arrives, no sitemap, no schema.org markup, the homepage turns a real browser's own request away, so the wall sits below HTTP.
- **programmatic_onboarding** 20/100. No API surface was found in the documentation linked and fetched from the homepage. The product needs no account at all, so programmatic signup does not apply.
- **pricing_legibility** null/100. Could not verify: this scan did not reach the pages that would show it.
- **agent_aware_instrumentation** 8/100. No MCP manifest.
- **machine_fetchable_trust** 25/100. Security.txt could not be checked because automated access was refused. The homepage refuses automated clients outright with HTTP 429, blocking trust signals from being published or read.
- **commercial_rails** 10/100. Pricing page exists but is walled behind HTTP 429 for automated clients. No procurement paths, OAuth server, or pricing.md were reachable. A visitor cannot discover pricing or act on it without a browser that bypasses the wall.
## The human door
- **steps_to_first_value** 95/100. The product is usable immediately with no account and no signup. No entry path was found on the homepage, and the entry_path probe confirmed no CTA, no form, and zero steps to the product.
- **required_fields** 100/100. Nothing is asked of a visitor because there is no form. The entry_path probe counted zero required fields.
- **verification_walls** 100/100. There is no account system, so there is nothing to verify. The site needs no email confirmation, phone verification, or identity checks.
- **error_recovery** 80/100. There is no form to get wrong. A visitor cannot make an error in signup because signup does not exist. Error recovery is not applicable, but the absence of friction scores high.
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Scored by SecondDoor. Method: https://www.seconddoor.io/methodology
Scan another site: https://www.seconddoor.io
Rate an issue or this report: POST https://www.seconddoor.io/api/feedback, or the rate_fix tool on https://www.seconddoor.io/api/mcp