# Arc'teryx Equipment: 16 point Door Gap
- Site: arcteryx.com
- Scanned: 2026-09-07
- Scan type: Basic scan
- Business type: ecommerce
- Report: https://www.seconddoor.io/r/arcteryx-urhsju
- Scanner version: 10
A shopper can reach a $1,200 jacket and buy it in two steps, but one product category blocks automated clients while serving browsers.
## Scores
| Measure | Score |
| --- | --- |
| Humans | 79/100 |
| Agents | 63/100 |
| Composite | 71/100 |
| Door Gap | 16 points |
The human score is the mean of the four human dimensions, the agent score the mean of the six agent dimensions, and the Door Gap the difference between them.
## What the machine actually did
The agent got through 10 of 17 requests, but could not read the site's own guide for language models. It came up empty on 6 other checks too.
- ok      reach the site at all
- ok      find out whether machines are welcome
- ok      ask whether the door opens for requests carrying the AI crawlers' names
- missing read the site's own guide for language models
- ok      find out what pages exist
- ok      find a contact route for machines
- missing find a published agent interface
- missing find an agent plugin manifest
- missing find out whether verified agents are recognised
- missing read the homepage as data rather than as a page
- missing find a machine readable API spec
- missing read the developer documentation
- ok      read the prices without running JavaScript
- ok      read the product catalogue as data
- ok      read a product page as data
- ok      read the returns and shipping terms
- ok      walk the way a visitor would, to a signup form or a product
## Top issues
1. **/us/en/shop/jacket-finder/womens turn the honest automated client away while serving a real browser, so the search crawlers that would cite the page are turned away by a rule.** (machine_discoverability)
2. **Reviews load from Bazaarvoice by script, so a client that reads raw HTML sees the products without a single review.** (pricing_legibility)
3. **One product category blocks automated clients while serving real browsers, preventing agents from reading product data in that section.** (machine_discoverability)
The evidence and the recommended fix for each are on the report page: https://www.seconddoor.io/r/arcteryx-urhsju
## Files generated from this scan
- **Let verified assistants through** at `notes`, 1 hour, developer. Verify: The next scan opens the homepage and the key pages in a real browser and under the search crawler names, and every one is served.
- **Put Bazaarvoice reviews in the page** at `notes`, 10 minutes, no developer needed. Verify: The next scan finds review text in the server HTML of a product page.
- **Returns and refunds page** at `/returns`, 30 minutes, no developer needed. Verify: The next scan reads the returns policy page as text without JavaScript and finds it linked from a product page.
- **Agent checkout: where you stand** at `notes`, 10 minutes, no developer needed. Verify: The next scan finds a UCP manifest, a storefront MCP endpoint or another discovery file answering, and the checkout check passes.
- **Organization structured data** at `homepage`, 15 minutes, developer. Verify: The next scan reads Organization and WebSite nodes in the homepage JSON-LD and the structured data check passes.
- **Machine interfaces: where you stand** at `notes`, 10 minutes, no developer needed. Verify: The next scan finds the interface you published answering at its well-known path, and that check passes.
- **llms.txt** at `/llms.txt`, 15 minutes, no developer needed. Verify: The next scan fetches /llms.txt as text and the llms.txt check passes.
Each file is written from what this scan found on the site. The content is in the JSON once the evidence is opened: https://www.seconddoor.io/api/reports/arcteryx-urhsju
## The agent door
- **machine_discoverability** 100/100. Robots.txt names 14 AI crawlers and allows them all. A real browser is served normally. No user agent rule refuses declared crawler names. The sitemap lists 2895 URLs including products.
- **programmatic_onboarding** 10/100. No API documentation is linked from the homepage. No OpenAPI spec exists at any of the 6 standard paths. No MCP manifest at the 3 standard paths checked. An agent has no published route to integrate with this store.
- **pricing_legibility** 90/100. 8 prices appear in the homepage HTML. 22 prices across 2 product pages without JavaScript. Product structured data publishes price in USD and currency code. Availability is published. A GTIN identifies each product.
- **agent_aware_instrumentation** 28/100. Robots.txt names 14 AI crawlers and allows them. Product markup carries brand, GTIN, SKU, MPN, price, currency, availability and return policy. No MCP manifest published. No AI plugin manifest.
- **machine_fetchable_trust** 88/100. Security.txt is published with a contact route for machines. The shipping policy reads as text. The return policy page does not render as readable text, but the return policy is published in structured data on product pages with 30 days.
- **commercial_rails** 64/100. Product markup carries price, currency, GTIN, brand and return policy. The sitemap lists products. No checkout manifest is published. A guest can add a product to basket and proceed without an account. Klarna is accepted as a wallet.
## The human door
- **steps_to_first_value** 95/100. A product with its price ($1,200.00) and an add-to-basket control is two steps from the homepage. One size or colour chooser is present on the product page. No account is required to reach checkout.
- **required_fields** 80/100. The product page does not demand an account before buying. No form fields are required to add a product to basket. Klarna and other wallets skip the form entirely.
- **verification_walls** 75/100. No sign-in requirement appears on the product page. The product page does not block a guest from adding to basket. Email verification or other checks at checkout are unobserved, as the walk did not complete the purchase.
- **error_recovery** 65/100. One size or colour chooser on the product page lets a shopper correct a choice before buying. 23 live regions are present for dynamic updates. No inline error containers were found, so error messages may not be recoverable without page.
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Scored by SecondDoor. Method: https://www.seconddoor.io/methodology
Scan another site: https://www.seconddoor.io
Rate an issue or this report: POST https://www.seconddoor.io/api/feedback, or the rate_fix tool on https://www.seconddoor.io/api/mcp