{"slug":"freshbooks-nk6kf3","companyName":"FreshBooks","domain":"freshbooks.com","url":"https://freshbooks.com","headline":"2 human and 3 agent dimensions measured from the pages checked; remaining dimensions are not scored.","compositeScore":85,"humanScore":87,"agentScore":83,"doorGap":4,"humanMeasured":2,"agentMeasured":3,"percentile":null,"humanPercentile":null,"agentPercentile":null,"isPartial":false,"depth":"free","siteClass":"b2b_saas","scannerVersion":49,"scannerRelease":"c49d1def936f56a5ab0871f38c5e6412433ec37a","scoringMethodologyVersion":1,"evidenceSchemaVersion":1,"benchmarkEdition":"methodology-1","scannedAt":"2026-09-10T20:24:11.042Z","unlocked":false,"mission":{"steps":[{"url":"https://www.freshbooks.com","outcome":"ok","purpose":"reach the site at all"},{"url":"https://www.freshbooks.com/robots.txt","outcome":"ok","purpose":"find out whether machines are welcome"},{"url":"https://www.freshbooks.com","outcome":"ok","purpose":"ask whether the door opens for requests carrying the AI crawlers' names"},{"url":"https://www.freshbooks.com/llms.txt","outcome":"missing","purpose":"read the site's own guide for language models"},{"url":"https://www.freshbooks.com/sitemap_index.xml","outcome":"ok","purpose":"find out what pages exist"},{"url":"https://www.freshbooks.com","outcome":"missing","purpose":"read the homepage as data rather than as a page"},{"url":"https://www.freshbooks.com","outcome":"missing","purpose":"read the developer documentation"},{"url":"https://www.freshbooks.com/pricing","outcome":"ok","purpose":"read the prices without running JavaScript"},{"url":"https://www.freshbooks.com","outcome":"ok","purpose":"find a comparison page worth citing"},{"url":"https://www.freshbooks.com/signup","outcome":"ok","purpose":"walk the way a visitor would, to a signup form or a product"}],"verdict":"The scanner recorded successful observations for 7 of 10 checks, but could not read the site's own guide for language models. It came up empty on 2 other checks too. 5 checks could not be measured; see the report limitations."},"observations":[{"url":"https://www.freshbooks.com/signup","step":1,"detail":"Primary entry is \"Try It Free Try It Free button\". 2 steps from the homepage. 2 fields, 2 marked required in the visible form. 2 sign in options: google, apple. 2 of 2 visible entry-form inputs carry validation attributes; submission was not tested.","moment":"Entry observation","verdict":"observed"}],"dimensions":[{"key":"machine_discoverability","audience":"agent","score":98,"summary":"Robots.txt blocks 1 training crawler, a choice about model weights rather than about buyers. On its first visit, our browser read the homepage. No user agent rule refused the tested retrieval crawler names.","measurement":{"status":"observed"},"evidence":{"locked":true,"count":7}},{"key":"programmatic_onboarding","audience":"agent","score":null,"summary":"Not measured: an access refusal or challenge prevented our scanner from reading the required page.","measurement":{"reason":"access_challenge","status":"unmeasured"},"evidence":{"locked":true,"count":0}},{"key":"pricing_legibility","audience":"agent","score":85,"summary":"16 prices are readable without JavaScript, with no tier sent to sales.","measurement":{"status":"observed"},"evidence":{"locked":true,"count":2}},{"key":"agent_aware_instrumentation","audience":"agent","score":null,"summary":"Not measured: an access refusal or challenge prevented our scanner from reading the required page.","measurement":{"reason":"access_challenge","status":"unmeasured"},"evidence":{"locked":true,"count":0}},{"key":"machine_fetchable_trust","audience":"agent","score":null,"summary":"Not measured: an access refusal or challenge prevented our scanner from reading the required page.","measurement":{"reason":"access_challenge","status":"unmeasured"},"evidence":{"locked":true,"count":0}},{"key":"commercial_rails","audience":"agent","score":65,"summary":"Prices are published in raw HTML. A self-serve signup entry was observed from the homepage.","measurement":{"status":"observed"},"evidence":{"locked":true,"count":2}},{"key":"steps_to_first_value","audience":"human","score":80,"summary":"A signup form was reached in 2 steps from the homepage.","measurement":{"status":"observed"},"evidence":{"locked":true,"count":1}},{"key":"required_fields","audience":"human","score":93,"summary":"2 of 2 fields on the observed form are marked required. 2 sign-in providers are displayed.","measurement":{"status":"observed"},"evidence":{"locked":true,"count":1}},{"key":"verification_walls","audience":"human","score":null,"summary":"Not measured: this read-only scan did not submit the form or perform the action needed to test this behavior.","measurement":{"reason":"action_not_tested","status":"unmeasured"},"evidence":{"locked":true,"count":0}},{"key":"error_recovery","audience":"human","score":null,"summary":"Not measured: this read-only scan did not submit the form or perform the action needed to test this behavior.","measurement":{"reason":"action_not_tested","status":"unmeasured"},"evidence":{"locked":true,"count":0}}],"issues":[{"rank":1,"title":"No valid llms.txt was identified at the site root.","dimensionKey":"machine_discoverability","evidence":["/llms.txt: not found (404)","Checked URL: https://www.freshbooks.com/llms.txt"],"fix":"Publish /llms.txt: a short markdown index of the pages an assistant should read first."}],"fixArtifacts":{"locked":true,"count":4,"summaries":[{"id":"interfaces_note:notes","kind":"interfaces_note","title":"Machine interfaces: where you stand","path":"notes","effort":{"minutes":10,"role":"owner"},"outcome":{"dimension":"agent_aware_instrumentation","external":["The developer surface is built in an order where every published pointer answers."]}},{"id":"pricing_md:pricing-md","kind":"pricing_md","title":"pricing.md","path":"/pricing.md","effort":{"minutes":20,"role":"owner"},"outcome":{"dimension":"agent_aware_instrumentation","external":["A plain-text price list is available at the published URL."]}},{"id":"organization_jsonld:homepage","kind":"organization_jsonld","title":"Organization structured data","path":"homepage","effort":{"minutes":15,"role":"developer"},"outcome":{"dimension":"machine_discoverability","external":["The homepage publishes the reviewed company entity as structured data."]}},{"id":"llms_txt:llms-txt","kind":"llms_txt","title":"llms.txt","path":"/llms.txt","effort":{"minutes":15,"role":"owner"},"outcome":{"dimension":"machine_discoverability","external":["Assistants that read llms.txt get a curated map of the site instead of guessing from the homepage."]}}]},"feedback":{"endpoint":"/api/feedback","mcpTool":"rate_fix","targets":[{"type":"report","key":"report"},{"type":"dimension","dimensionKey":"machine_discoverability","key":"dimension:machine_discoverability"},{"type":"dimension","dimensionKey":"programmatic_onboarding","key":"dimension:programmatic_onboarding"},{"type":"dimension","dimensionKey":"pricing_legibility","key":"dimension:pricing_legibility"},{"type":"dimension","dimensionKey":"agent_aware_instrumentation","key":"dimension:agent_aware_instrumentation"},{"type":"dimension","dimensionKey":"machine_fetchable_trust","key":"dimension:machine_fetchable_trust"},{"type":"dimension","dimensionKey":"commercial_rails","key":"dimension:commercial_rails"},{"type":"dimension","dimensionKey":"steps_to_first_value","key":"dimension:steps_to_first_value"},{"type":"dimension","dimensionKey":"required_fields","key":"dimension:required_fields"},{"type":"dimension","dimensionKey":"verification_walls","key":"dimension:verification_walls"},{"type":"dimension","dimensionKey":"error_recovery","key":"dimension:error_recovery"},{"type":"issue","dimensionKey":"machine_discoverability","checkId":"llms_txt","key":"issue:machine_discoverability:llms_txt"}]}}