{"slug":"docusign-vrjq74","companyName":"Docusign","domain":"docusign.com","url":"https://docusign.com","headline":"A document signing platform with open machine access but no machine-readable API specification or integration hooks.","compositeScore":59,"humanScore":69,"agentScore":48,"doorGap":21,"humanMeasured":4,"agentMeasured":3,"percentile":null,"humanPercentile":null,"agentPercentile":null,"isPartial":false,"depth":"free","siteClass":"unknown","scannerVersion":12,"scannedAt":"2026-09-08T13:50:10.930Z","unlocked":false,"mission":{"steps":[{"url":"https://www.docusign.com","outcome":"ok","purpose":"reach the site at all"},{"url":"https://www.docusign.com/robots.txt","outcome":"ok","purpose":"find out whether machines are welcome"},{"url":"https://www.docusign.com","outcome":"ok","purpose":"ask whether the door opens for requests carrying the AI crawlers' names"},{"url":"https://www.docusign.com/llms.txt","outcome":"missing","purpose":"read the site's own guide for language models"},{"url":"https://www.docusign.com/sitemap.xml","outcome":"ok","purpose":"find out what pages exist"},{"url":"https://www.docusign.com/.well-known/security.txt","outcome":"missing","purpose":"find a contact route for machines"},{"url":"https://www.docusign.com","outcome":"missing","purpose":"find a published agent interface"},{"url":"https://www.docusign.com/.well-known/ai-plugin.json","outcome":"missing","purpose":"find an agent plugin manifest"},{"url":"https://www.docusign.com","outcome":"missing","purpose":"find out whether verified agents are recognised"},{"url":"https://www.docusign.com","outcome":"ok","purpose":"read the homepage as data rather than as a page"},{"url":"https://www.docusign.com","outcome":"missing","purpose":"find a machine readable API spec"},{"url":"https://www.docusign.com","outcome":"ok","purpose":"read the developer documentation"},{"url":"https://www.docusign.com/free-trial?oa_p=wwwreqintermediate|www_trialfreetom4|www_trialds_to_wwwtrial|0","outcome":"ok","purpose":"walk the way a visitor would, to a signup form or a product"}],"verdict":"The agent got through 7 of 13 requests, but could not read the site's own guide for language models. It came up empty on 5 other checks too. That is enough missing for a machine to give up before it reaches a purchase."},"observations":null,"dimensions":[{"key":"machine_discoverability","audience":"agent","score":86,"summary":"No AI crawler is blocked by robots.txt; the site explicitly allows gptbot, claudebot, perplexitybot and others. A real browser is served the page normally. The sitemap lists 1656 URLs across multiple child sitemaps.","evidence":{"locked":true,"count":4}},{"key":"programmatic_onboarding","audience":"agent","score":null,"summary":"Not scored: a blog is not measured on this.","evidence":{"locked":true,"count":0}},{"key":"pricing_legibility","audience":"agent","score":null,"summary":"Not scored: a blog is not measured on this.","evidence":{"locked":true,"count":0}},{"key":"agent_aware_instrumentation","audience":"agent","score":18,"summary":"No MCP manifest, developer documentation describes an API, but only in prose.","evidence":{"locked":true,"count":4}},{"key":"machine_fetchable_trust","audience":"agent","score":40,"summary":"No security.txt file is published at /.well-known/security.txt. The homepage answers automated requests with HTTP 200 and serves structured data. No Web Bot Auth signals are present. Trust metadata is minimal.","evidence":{"locked":true,"count":2}},{"key":"commercial_rails","audience":"agent","score":null,"summary":"Not scored: a blog is not measured on this.","evidence":{"locked":true,"count":0}},{"key":"steps_to_first_value","audience":"human","score":80,"summary":"The primary call to action is 'Try for Free', reached in 2 steps from the homepage. The signup form is 2 steps away. No payment is requested on the entry path. A visitor can reach a working signup form quickly.","evidence":{"locked":true,"count":1}},{"key":"required_fields","audience":"human","score":90,"summary":"The signup form contains 2 fields, and 0 of them are marked required. A visitor can submit the form with minimal data entry. Of 8 total inputs on the form, only 1 carries a validation rule, so error prevention is minimal.","evidence":{"locked":true,"count":1}},{"key":"verification_walls","audience":"human","score":65,"summary":"No verification requirement (email confirmation, phone verification, or CAPTCHA) appears on the signup page itself. The form accepts submission with no stated verification step visible before account creation.","evidence":{"locked":true,"count":1}},{"key":"error_recovery","audience":"human","score":41,"summary":"Of 8 inputs on the signup form, only 1 carries a validation rule (a constraint attribute). No inline error containers are present. Live regions total 6, suggesting some error messaging infrastructure exists.","evidence":{"locked":true,"count":1}}],"issues":[{"rank":1,"title":"No security.txt file prevents security researchers and automated systems from reporting vulnerabilities through a standard channel.","dimensionKey":"machine_fetchable_trust","evidence":{"locked":true,"count":3},"fix":null},{"rank":2,"title":"No MCP manifest or integration hooks prevent Claude, ChatGPT and other agents from acting on documents without custom plugin development.","dimensionKey":"agent_aware_instrumentation","evidence":{"locked":true,"count":3},"fix":null},{"rank":3,"title":"No llms.txt is published at the site root, so assistants get no curated map of what matters here.","dimensionKey":"machine_discoverability","evidence":{"locked":true,"count":1},"fix":null}],"fixArtifacts":{"locked":true,"count":4,"summaries":[{"id":"robots_search_bots:robots-txt","kind":"robots_search_bots","title":"robots.txt rules for AI crawlers","path":"/robots.txt","effort":{"minutes":10,"role":"owner"},"outcome":{"dimension":"machine_discoverability","external":["The assistants' search crawlers read and cite the site to buyers; training stays the owner's decision."]}},{"id":"interfaces_note:notes","kind":"interfaces_note","title":"Machine interfaces: where you stand","path":"notes","effort":{"minutes":10,"role":"owner"},"outcome":{"dimension":"agent_aware_instrumentation","external":["The developer surface is built in an order where every published pointer answers."]}},{"id":"security_txt:well-known-security-txt","kind":"security_txt","title":"security.txt","path":"/.well-known/security.txt","effort":{"minutes":10,"role":"owner"},"outcome":{"dimension":"machine_fetchable_trust","external":["Researchers and automated scanners find a disclosure address instead of guessing one."]}},{"id":"llms_txt:llms-txt","kind":"llms_txt","title":"llms.txt","path":"/llms.txt","effort":{"minutes":15,"role":"owner"},"outcome":{"dimension":"machine_discoverability","external":["Assistants that read llms.txt get a curated map of the site instead of guessing from the homepage."]}}]},"feedback":{"endpoint":"/api/feedback","mcpTool":"rate_fix","targets":[{"type":"report","key":"report"},{"type":"dimension","dimensionKey":"machine_discoverability","key":"dimension:machine_discoverability"},{"type":"dimension","dimensionKey":"programmatic_onboarding","key":"dimension:programmatic_onboarding"},{"type":"dimension","dimensionKey":"pricing_legibility","key":"dimension:pricing_legibility"},{"type":"dimension","dimensionKey":"agent_aware_instrumentation","key":"dimension:agent_aware_instrumentation"},{"type":"dimension","dimensionKey":"machine_fetchable_trust","key":"dimension:machine_fetchable_trust"},{"type":"dimension","dimensionKey":"commercial_rails","key":"dimension:commercial_rails"},{"type":"dimension","dimensionKey":"steps_to_first_value","key":"dimension:steps_to_first_value"},{"type":"dimension","dimensionKey":"required_fields","key":"dimension:required_fields"},{"type":"dimension","dimensionKey":"verification_walls","key":"dimension:verification_walls"},{"type":"dimension","dimensionKey":"error_recovery","key":"dimension:error_recovery"},{"type":"issue","dimensionKey":"machine_fetchable_trust","checkId":"security_txt","key":"issue:machine_fetchable_trust:security_txt"},{"type":"issue","dimensionKey":"agent_aware_instrumentation","checkId":null,"key":"issue:agent_aware_instrumentation:-"},{"type":"issue","dimensionKey":"machine_discoverability","checkId":"llms_txt","key":"issue:machine_discoverability:llms_txt"}]}}